SHIPPING POLICY
At TheMilliJ, we work hard to ensure your order arrives promptly and safely.
- Processing Time: Orders are processed within 2–5 business days.
- Shipping Time: Most packages arrive within 5–10 business days after processing.
- Tracking: You will receive an email with tracking details once your order ships.
Please note: Delivery times may vary during holidays or due to unexpected carrier delays.
RETURN and EXCHANGE POLICY
We want you to love what you ordered. However, because many of our products are made
to order, we are only able to accept returns or exchanges under the following conditions:
We will accept a return or exchange if:
- The item arrives damaged, defective, or incorrect.
1. To start a return or exchange:
2. Contact us at returns@themillij.com within 7 days of delivery.
3. Include your order number, photos of the issue, and a short explanation.
4. Once approved, we’ll send return instructions and handle the issue promptly.
Unauthorized returns or items sent back without approval will not
be accepted.
⚠️ IMPORTANT NOTES
• We do not accept returns or exchanges for buyer’s remorse or incorrect sizing.
• All sale and promotional items are final sale unless defective.
• Returns must be in original condition and packaging when applicable.